Before contacting support you should search our documents page to try and find the answer to your question. Many commonly asked support questions are answered here.
If you cannot find the answer to your question, we encourage you to contact us via the chat box found at the bottom right inside the BugSplat app. We aim to answer all support questions submitted via chat within 24 hours.
Alternatively you can contact support via our firstname.lastname@example.org email address. Again, we strive to answer all questions submitted within 24 hours.