Auth0 Integration for Login Security

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As part of our continuing security program here at BugSplat, we’re switching to an authentication service called Auth0 for all of our account logins.

Auth0 is a universal authentication and authorization platform that supports customer-requested features like federated logins, which means authenticating with a different provider, and Multi-Factor Authentication (MFA) which is a two-step login protocol requiring separate verification from a mobile device to access your account.

This change is important because it allows for improved security around logins and helps protect your account and your company’s crash data.

What does this mean for you as a valued and awesome BugSplat user?

The first thing that you’ll notice is that our login page will look slightly different than it has in the past. There will be several new options allowing for federated logins, and the style will be changed somewhat.

If you have an account at GitHub, Google, or Windows Live which matches the email you use for your BugSplat account, you will now be able to click the appropriate provider icon and authorize through that provider.

Finally, you’ll have the option to require MFA through our Password page once logged in. If you have any questions about this process or setting up MFA, please contact us at support@bugsplat.com

To stay up to date with our product updates and news please our changelog document, follow our brand new product news twitter feed, or subscribe to our newsletter.

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