How to Search Crash Data


Searching to find information about a specific crash or StackKey is a critical part of the BugSplat workflow.

BugSplat allows you to search your crash data using powerful filters to select precisely the subset of crashes you are interested in viewing, sharing, or exporting.

How does search work?

Our search capability is built into many of the pages in BugSplat (Crash, Summary, Key Crash, and more).

To begin crafting a search, you must first click on the +Search button.

BugSplat Searc Tools Example

Next, select your first filter from the dropdown list. For example, if you want to choose all crashes with a Crash ID number larger than 9330, then you should filter for 'ID is greater than 9330' and hit Submit.

This will populate the below table with all results that fit your 'ID is greater than 9330' query.

BugSplat Searc Tools Example

If you are looking for a more specific subset of data, select Search+ again and add another filter. For example, you may want to find all crashes with an ID of more than 9330 that occurred after May 19th. To do that you should filter for 'Crash Time is greater than 05/19/2020' and hit Submit.

BugSplat Searc Tools Example

Once you have the correct set of data selected, you might want to click 'Copy,' to save the URL to your clipboard to share with a team member.

BugSplat Searc Tools Example

Note: You can also bookmark a search URL to return to soon. Soon we will be adding a feature that allows you to have a list of saved searches in the app.

You can also export the selected data to a JSON file using the Export button. Note that Excel can import JSON data directly.

BugSplat Searc Tools Example

To read more about our search capabilities, and see what's coming next, please see our blog post on the subject here.