Product Updates

List of recent product changes and updates for BugSplat. We announce these updates via Twitter.

www logo bugsplat 19-Oct-2018 - Planned Database Upgrade BugSplat will be upgrading our database on Saturday October 27th. The website will be operational during the upgrade, however, there will be a short period of time where new data will not be persisted in the updated database. If you notice any missing data from the morning of 27-Oct-2018 (MST) please contact support@bugsplat.com. Our support team is here to recover anything that is critical.

os x logo bugsplat 17-Sept-2018 - BugsplatMac Released version 1.0.7 of the BugsplatMac SDK. This release includes support for multiple file attachments.

www logo bugsplat 15-September-2018 - Planned Database Upgrade We experienced brief periods (1-2 minutes) of web app downtime during our database upgrade on Saturday September 15th. During these periods new crash reports may have been rejected by our servers.

www logo bugsplat 30-August-2018 - Intermittent Authentication Errors From August 28th through the morning of August 30th, BugSplat experienced intermittent errors connecting to our AWS DynamoDB database. These errors typically appeared under high load. As a result, some customers experienced failures during login or when using SendPdbs for automatic symbol uploads. A restart of our EC2 instances appears to have cleared the problem. Our investigation to determine the root cause of the issue continues. Postmortem: It appears that configuration changes to a DynamoDB table invalidated some existing DynamoDB connections. A restart cleared the problem.

C++ logo bugsplat 27-August-2018 - Version 3.6.0.6 This release fixes a bug in setGuardBytesBufferSize() in the Windows Native SDK. All customers using setGuardBytesBufferSize() should upgrade to this version.

Unreal logo bugsplat 14-August-2018 - Unreal Upgrade Integrating Unreal with BugSplat is now performed by configuration changes in the Unreal environment. See Unreal Integration for a full description. Our previous Unreal SDK package has been removed from the site.

www logo bugsplat 07-August-2018 - Electron Crash Analysis Electron spawns multiple processes and applications should call electron.crashReporter.start in each process to register a Crashpad/Breakpad handler with the appropriate metadata. In the past, failure to register all processes could result in crash reports that could not be analyzed. BugSplat now attempts to provide a good default when this information isn't supplied.

C++ logo bugsplat 01-August-2018 - Dashboard Release Dashboard replaces Overview as the in-app landing page. Includes improvements to charting, mobile responsiveness, and analytics. See the release video here.

  • Compare crash rate across custom timeframes.
  • Easily view total crash volume using custom timeframes.
  • Drill down by application, database, and version.
  • Compare crash rate to previous timeframes

C++ logo bugsplat 30-July-2018 - Version 3.6.0.5 Added new method setGuardBytesBufferSize(). This can be used along with the MDSF_USEGUARDMEMORY option to specify the size (in bytes) of the guard buffer. The default buffer size is 4 mb.

unity logo bugsplat 11-June-2018 - Unity Native Version 1.1.0 Added support for Unity 2018.1.

Unreal logo bugsplat 25-May-2018 - Unreal Version 1.4.0 Added the ability to specify a folder with additional files that will be attached to the crash report upload.

unity logo bugsplat 25-May-2018 - Unity Native Version 1.0.1 Fixed an issue where crashes that occurred in quick succession wouldn't post correctly. Fixed an issue locating crash files on systems when the username was changed and no longer matched the user profile directory.

www logo bugsplat 25-May-2018 - GDPR Compliance Published document outlining the steps we've taken to be GDPR compliant. It includes details on how to enter into a DPA with BugSplat. Further updates to our Security page as well as our Privacy Policy.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 02-May-2018 - SendPdbs Version 2.1.0.0, BsSndRpt Version 3.6.0.2 Upgrade of SendPdbs that improves symbol uploads and provides additional information on the Symbol Details page. This version also improves the Symbol Details page performance. Fixed an issue in BsSndRpt with '&' characters in the user description.

unity logo bugsplat 12-Apr-2018 - Unity Cross-Platform Version 1.4.0 Added ability to specify a callback that is executed after an error is posted to BugSplat via Reporter.SetCallback(Action<bool, string> callback). Fixed a warning about UnityWebRequest.Send being obsolete.

js logo bugsplat 11-Apr-2018 - bugsplat-js 3.0.0 Released version 3.0.0 of bugsplat-js. This release adds a convenience function to automatically exit your application when it encounters a fatal error. Version 3.0.0 also adds the ability to specify an options object as well as a callback per invocation of bugsplat.post which is helpful for handling non-fatal errors. The full release notes for this version can be found here.

os x logo bugsplat 26-Feb-2018 - BugsplatMac 1.0 Released version 1.0 of BugsplatMac. This release includes support for attaching files to a crash report and for customizing the BugSplat dialog image.

www logo bugsplat 22-Feb-2018 - Website Updates

  • Manual symbol upload page improvements. Symbols now upload directly to Amazon S3 improving speed and reliability.
  • Breakpad and Mac symbols uploads are now supported on the manual upload page
  • "All" menu link renamed to "Crashes"
  • Pending crash reports on the Crashes page now have an active link that navigates you to the crash details page.
  • Common symbols libraries are now supported for all crash types. Previously only Windows symbols were supported.
  • Additional debugger output is now available for Mac and Breakpad crash reports. To view, select the "Calculate Details" and then the "Debugger Output" buttons for any crash report.

www logo bugsplat 15-Feb-2018 - Electron Automatic Symbols Symbols for Electron applications can now be automatically resolved. Select the new Include Electron Symbols checkbox on our Options page to enable this feature.

unity logo bugsplat 29-Jan-2018 - Unity Update We are happy to announce beta support for native Windows crashes in Unity and Unity Plugins! Check out our docs page for more information regarding how to configure Unity native support.

www logo bugsplat 22-Jan-2018 - Website Update Changes to address security issues including improved protection against cross site forgery requests and issues with email addresses that map to existing database names.

os x logo bugsplat 20-Jan-2018 - BugsplatMac Update Released version 0.9.20 of BugsplatMac. This release includes a fix for an issue in archive uploads as well as updates to embedded libraries.

www logo bugsplat 13-Jan-2018 - Website Update Fixed a bug on our backend that was preventing OS X console application crashes from calculating correctly.

www logo bugsplat 04-Jan-2018 - Amazon ELB Outage Our web application experienced temporary connectivity issues when Amazon's Load Balancers in the US-EAST-1 region went down. The outage lasted a painful 13 minutes from 3:31:58 PM UTC-7 to 3:45:16 PM UTC-7. The issue has been resolved and our awesome crash reporting service is operating normally. Please feel free to send us a note if you have any questions or compliments.

www logo bugsplat 20-Jan-2018 - Website Update Old versions of SendPdbs have been retired as scheduled. If automated symbol uploads are not working for you, please upgrade to the latest version of SendPdbs (version 2.0.0.1) found in our Native and .NET downloads at https://app.bugsplat.com/downloads/.

js logo bugsplat 14-Nov-2017 - Version 2.2.0 Original error parameter from bugsplat.post is now passed to the callback method as the 3rd parameter (requestError, responseBody, originalError). Fixed a bug where callback wasn't invoked when there was an error posting to BugSplat.

www logo bugsplat 09-Nov-2017 - Website Update Rate limiting introduced for BugSplat website pages with the URL app.bugsplat.com. This rate limiting should not affect normal user navigation. However, customers integrating with our web services API should be prepared to handle HTML Error Code 429 - Too Many Requests.

Unreal logo bugsplat 07-Nov-2017 - Version 1.3.1 Added support for newline character (\r\n) in the UE4 CrashReportClient -Description parameter.

Unreal logo bugsplat 06-Nov-2017 - Version 1.3.0 Added ability to set the Key parameter via command line arguments.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 06-Nov-2017 - Version 3.6.0.0 Default values for user, email and description now appear in crash dialog. Improved BsSndRpt usage dialog.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 24-Oct-2017 - Version 3.5.0.6 Fixed a bug with large user descriptions which could cause crash uploads to fail.

angular logo bugsplat 19-Oct-2017 - Version 2.1.0 Added logic and tests to ensure that BugSplat raises helpful errors when called with invalid parameters.

angular logo bugsplat 18-Oct-2017 - Version 2.0.3 Added ability to optionally inject and control logging settings. Consumers of bugsplat-ng4 can now supply an instance of their own logger given it has the methods, error, warn, info and log. Consumers can also control the verbosity of log statements emitted by BugSplat.

unity logo bugsplat 08-Nov-2017 - Version 1.3.0 Added Unity 2017 support. Fixed bug where 2 dialogs were shown for prompted exceptions.

C++ logo bugsplat 02-Oct-2017 - Version 3.5.0.5 Improvements to out-of-memory crash reporting. We now allocate a larger guard memory block and free it earlier in the unhandled exception handler code. All Native Windows applications should use the MDSF_USEGUARDMEMORY flag to enable crash reports in out-of-memory situations. Also added back support for internal IP address reporting, which was dropped in version 3.4.0.2.

angular logo bugsplat 25-Oct-2017 - Version 1.0.0. Replaced setCallback with observables/subscriptions. Added type for BugSplat API response data. Removed extraneous dependencies and improved download times dramatically. Build changes to target ES5.

angular logo bugsplat 17-Sept-2017 - Version 0.0.3 Performance improvements.

angular logo bugsplat 10-Sept-2017 - Version 0.0.1 Initial release of Angular ErrorHandler support

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 28-Aug-2017 - Version 3.5.0.4 Changed event log source name to include database and appName. This avoids potential conflicts when multiple applications are using BugSplat on the same computer.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 02-July-2017 - Version 3.5.0.3 Fixed uptime calculation and added LaunchCount and LaunchToLastCrashTime entries to Windows native XML files.

Unreal logo bugsplat 20-June-2017 - Version 1.2.0 Added support for invoking CrashReportClient with command line parameters.

unity logo bugsplat 19-June-2017 - Version 3.0.0 Added support for UWP.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 6/15/2017 - Version 3.5.0.2 Added support for '+' characters in version numbers.

js logo bugsplat 14-June-2017 - Version 2.0.1 Asynchronous uploading of additional files.

js logo bugsplat 13-June-2017 - Version 1.0.1 Initial release of node.js error reporting.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 08-June-2017 - Version 3.5.0.1 Fixed a bug that prevented the tech support response page from displaying in certain circumstances.

Unreal logo bugsplat 27-May-2017 - Version 1.1.0 Added support for paths containing spaces.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 24-May-2017 - Version 3.5.0.0 Support for upload size limit per database. Added option for user to specify zip file path. Forced all network traffic to be on secure HTTPS.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 19-May-2017 - Version 3.4.0.3 Added removeAdditionalFiles() method.

C++ logo bugsplat .NET logo bugsplat Unreal logo bugsplat 12-May-2017 - Version 3.4.0.2 Upload size restriction now enforced per database. Enterprise customers can get options to upload crash reports larger than 2mb. Crash reports now post directly to S3, for improved speed and reliability.

Unreal logo bugsplat 28-April-2017 - Version 1.0.0 Initial release of BugSplat’s CrashReportClient.

C++ logo bugsplat .NET logo bugsplat 21-April-2017 - Version 3.4.0.0 Converted to Unicode build. Dropped MBCS and C interfaces. Added setMinidumpType(), previously only available to a limited set of customers.

.NET logo bugsplat 26-Dec-2016 Samples now use .NET 4.5. This allows us to support unwatchedExceptions. Added new UnwatchedException test in myDotNetCrasher.

C++ logo bugsplat .NET logo bugsplat 27-Nov-2016 Fixed incorrect link for manually posting crash reports.

C++ logo bugsplat 07-Sept-2016 Added support for setResourceDllPath().

unity logo bugsplat 26-July-2016 - Version 2.1.0 Defect fixes and performance improvements.